{"id":46,"date":"2018-10-10T10:25:48","date_gmt":"2018-10-10T10:25:48","guid":{"rendered":"https:\/\/www.hpprintersupportpro.us\/blog\/?p=46"},"modified":"2025-04-15T09:04:42","modified_gmt":"2025-04-15T09:04:42","slug":"hp-printer-offline","status":"publish","type":"post","link":"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/","title":{"rendered":"My HP Printer Says Offline | How to Fix it?[Solved]"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Have you ever encountered that you are printing a document on your HP printer, and you see a pop-up message on your screen stating <\/span><b>\u201cHP Printer Offline\u201d<\/b><span style=\"font-weight: 400;\">\u00a0We know it is a bit frustrating moment. You also try many attempts to get it back to work but fail. It is a typical problem that happens in printers. And resolving this issue in HP <a rel=\"nofollow\" href=\"https:\/\/vocal.media\/beat\/why-is-my-hp-printer-showing-offline-here-how-to-fix-it-1p3nd0l9h\">Printers<\/a> is a little tricky but not difficult. This blog will explain to you the troubleshooting methods to resolve your problem easily. You will also get the reasons that lead you to the Printer Offline issue.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#Why_does_my_HP_printer_keep_saying_offline\" >Why does my HP printer keep saying offline?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#Solutions_for_HP_Printer_Offline\" >Solutions for HP Printer Offline<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#Solution_1_Check_the_Network_Connection\" >Solution 1: Check the Network Connection<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#Solution_2_Run_HP_Print_Scan_Doctor\" >Solution 2: Run HP Print &amp; Scan Doctor<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#Solution_3_Manually_Set_Printer_as_Default\" >Solution 3: Manually Set Printer as Default\u00a0<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#For_Windows_10\" >For Windows 10\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#For_Windows_8\" >For Windows 8<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#Solution_4_Disable_Printer_Offline_Mode\" >Solution 4: Disable Printer Offline Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#Solution_5_Confirm_Your_Windows_Services_and_Printer_Port_Status\" >Solution 5: Confirm Your Windows Services and Printer Port Status<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#HP_Printer_is_Offline_%E2%80%93_Resolved\" >HP Printer is Offline &#8211; Resolved<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#FREQUENTLY_ASKED_QUESTION\" >FREQUENTLY ASKED QUESTION<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#Why_is_the_printer_offline_but_connected_to_Wi-Fi\" >Why is the printer offline but connected to Wi-Fi?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#What_can_cause_an_HP_printer_to_be_offline\" >What can cause an HP printer to be offline?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#How_do_I_get_my_HP_printer_back_online\" >How do I get my HP printer back online?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-offline\/#Why_does_my_HP_printer_say_its_offline\" >Why does my HP printer say it&#8217;s offline?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Why_does_my_HP_printer_keep_saying_offline\"><\/span><strong>Why does my HP printer keep saying offline?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your HP printer says offline due to some internal glitches or mistakes, which we mentioned with the following points.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It can be due to Outdated Printer Drivers.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When the Computer and Printer can\u2019 establish a proper connection.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Due to improper Windows Settings.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When you change the default HP printer from the system.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improper Printer settings.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When you don\u2019t set the HP Printer as default.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Antivirus blocking the Printer connection.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Computer and Printers to connect with Wifi or Internet.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">The above are significant causes why your HP Printer is offline, and you can\u2019t get your print. Now, we will help you fix the issue with the troubleshooting methods in the following section.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Solutions_for_HP_Printer_Offline\"><\/span><b>Solutions for HP Printer Offline<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When your HP Printer keeps offline, you can try the solutions we will perform in this section. Fixing the Printer offline issue is not tricky, but the hardest part is discovering the main cause. The printer can be offline due to various reasons we mention above. So we will execute all the solutions to find the fault in the HP Printer. So let\u2019s start;<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Solution_1_Check_the_Network_Connection\"><\/span><b>Solution 1: Check the Network Connection<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It is the first step for HP Printer Offline fix method. When the HP Printer goes offline, always check your network connection. Sometimes, we search for the main clause, and the issue is always with the internet in the back. So it is mandatory to check the internet lines or WiFi network is properly connected to the printer. You can check the connection with the following steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Look at the USB connection cable establishing the connection between the computer and the Printer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check the HP Printer power cord.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For wireless Printers, make sure that both the computer and printer are connected to the same WiFi network.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check for the loose cables of the printer and computer.\u00a0<\/span><\/li>\n<\/ol>\n<p>Read Also:- <a href=\"https:\/\/www.hpprintersupportpro.us\/blog\/hp-printer-not-detected\/\"><strong>HP Printer Won&#8217;t Connect Computer<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/\/wp-content\/uploads\/2018\/10\/Check-Newtwork-Connection.webp\" alt=\"Check Network Connection\" width=\"558\" height=\"294\" class=\"alignnone wp-image-1743 size-full\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/Check-Newtwork-Connection.webp 558w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/Check-Newtwork-Connection-300x158.webp 300w\" sizes=\"auto, (max-width: 558px) 100vw, 558px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Solution_2_Run_HP_Print_Scan_Doctor\"><\/span><b>Solution 2: Run HP Print &amp; Scan Doctor<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If the connection is properly set up and the network is working smoothly, but you still face the HP Printer Offline issue, then use HP Print and Scan Doctor Utility. It is mainly developed to diagnose offline issues. Now, follow the steps and fix the problem efficiently:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Firstly, download and install<\/span> <a href=\"https:\/\/www.hpprintersupportpro.us\/blog\/hp-print-and-scan-doctor-to-fix-printer-problems\/\"><b><i>HP Print and Scan Doctor<\/i><\/b><\/a><span style=\"font-weight: 400;\"> utility.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After the download, go to the<\/span><b> download location<\/b><span style=\"font-weight: 400;\"> and, using the <\/span><b>Administrator Mode<\/b><span style=\"font-weight: 400;\"> open the file <\/span><b>HPPSdr.exe<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, click on <\/span><b>Run <\/b><span style=\"font-weight: 400;\">to install the Print and Scan Doctor application.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Thereafter, click on <\/span><b>Yes <\/b><span style=\"font-weight: 400;\">to confirm the Trust File Source.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In this step, click on <\/span><b>Start <\/b><span style=\"font-weight: 400;\">and pick your printer that shows the HP Printer Offline issue.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you can\u2019t find your printer from the list, then <\/span><b>Restart the Printer <\/b><span style=\"font-weight: 400;\">and click <\/span><b>Retry <\/b><span style=\"font-weight: 400;\">from the Print &amp; Scan Doctor.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, the application will scan for connection problems.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pursue the steps and when prompted click Yes to enable printer updates.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Follow and <\/span><b>Persist <\/b><span style=\"font-weight: 400;\">with the steps and click <\/span><b>Yes<\/b><span style=\"font-weight: 400;\">, if you want to set this <\/span><b>HP Printer as the Default Printer<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/\/wp-content\/uploads\/2018\/10\/Run-HP-Print-_-Scan-Doctor.webp\" alt=\"Run HP Print &amp; Scan Doctor\" width=\"558\" height=\"294\" class=\"alignnone wp-image-1744 size-full\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/Run-HP-Print-_-Scan-Doctor.webp 558w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/Run-HP-Print-_-Scan-Doctor-300x158.webp 300w\" sizes=\"auto, (max-width: 558px) 100vw, 558px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Solution_3_Manually_Set_Printer_as_Default\"><\/span><b>Solution 3: Manually Set Printer as Default\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You can manually set your Printer as the default printer. It can help you in fixing the <b>HP Printers<\/b> Offline issue. It is like when you command to print a document, and the default one will come out and initiate the print. So it is compulsory to make the Printer default with the following steps:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/\/wp-content\/uploads\/2018\/10\/Manually-Set-Printer-as-Default.webp\" alt=\"Manually Set Printer as Default\u00a0\" width=\"558\" height=\"294\" class=\"alignnone wp-image-1747 size-full\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/Manually-Set-Printer-as-Default.webp 558w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/Manually-Set-Printer-as-Default-300x158.webp 300w\" sizes=\"auto, (max-width: 558px) 100vw, 558px\" \/><\/p>\n<h4><span class=\"ez-toc-section\" id=\"For_Windows_10\"><\/span><b>For Windows 10\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Firstly, go to the <\/span><b>Search Box, <\/b><span style=\"font-weight: 400;\">or you can use <\/span><b>Cortana <\/b><span style=\"font-weight: 400;\">to access Devices.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Secondly, choose Printers &amp; Scanners option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, make sure that the \u201cLet Windows Manage My Default Printer\u201d checkbox is not selected. Click the checkbox if it is already selected.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, pick your Printer from the list.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If your Printer is detailed several times, choose the version that displays the online or idle status.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, click on <\/span><b>Manage <\/b><span style=\"font-weight: 400;\">and <\/span><b>Set as Default<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<\/ol>\n<h4><span class=\"ez-toc-section\" id=\"For_Windows_8\"><\/span><b>For Windows 8<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Choose your <\/span><b>Printer <\/b><span style=\"font-weight: 400;\">shown on the Devices screen. If you see more than one version, pick the version which isn\u2019t grayed out. After that, <\/span><b>right-click<\/b><span style=\"font-weight: 400;\"> and choose <\/span><b>\u201cSet as Default Printer.\u201d<\/b><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Solution_4_Disable_Printer_Offline_Mode\"><\/span><b>Solution 4: Disable Printer Offline Mode<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Sometimes, by mistake or intentionally, you enable the HP Printer offline mode, by which you experience a Printer Offline issue. So to resolve the printer problem, disable the printer offline mode with the following steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Firstly, go the <\/span><b>Windows Start<\/b><span style=\"font-weight: 400;\"> and type and open <\/span><b>Printers &amp; Scanners<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Secondly, choose your <\/span><b>HP Printer<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, <\/span><b>right-click on your HP Printer<\/b><span style=\"font-weight: 400;\"> and choose <\/span><b>\u201cSee What\u2019s Printing\u201d<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, choose the <\/span><b>Printer<\/b><span style=\"font-weight: 400;\"> tab and choose to <\/span><b>unmark Use Printer Offline<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Thereafter, exit the <\/span><b>Box<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">At last, <\/span><b>Restart Your Computer<\/b><span style=\"font-weight: 400;\">, and your Printer is in Online mode.\u00a0<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/\/wp-content\/uploads\/2018\/10\/Disable-Printer-Offline-Mode-_2_.webp\" alt=\"Disable Printer Offline Mode\" width=\"558\" height=\"294\" class=\"alignnone wp-image-1745 size-full\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/Disable-Printer-Offline-Mode-_2_.webp 558w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/Disable-Printer-Offline-Mode-_2_-300x158.webp 300w\" sizes=\"auto, (max-width: 558px) 100vw, 558px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Solution_5_Confirm_Your_Windows_Services_and_Printer_Port_Status\"><\/span><b>Solution 5: Confirm Your Windows Services and Printer Port Status<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In this section, we will identify that the Printer utilizes a WSD port to help fix the HP Printer says Offline issue.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to <\/span><b>Start or Cortana<\/b><span style=\"font-weight: 400;\"> and open <\/span><b>Control Panel<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then, choose View <\/span><b>Devices <\/b><span style=\"font-weight: 400;\">and <\/span><b>Printers <\/b><span style=\"font-weight: 400;\">tab.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, <\/span><b>choose your printer<\/b><span style=\"font-weight: 400;\">, right-click it, and then go for the <\/span><b>Printer Properties<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, select the Ports tab and identify if the printer utilizes a WSD port.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">If yes, follow the given steps, but you can skip this part if it doesn\u2019t use the WSD port and proceed with fixing HP Printer says the offline issue<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to <\/span><b>Windows Start<\/b><span style=\"font-weight: 400;\"> and explore <\/span><b>Services<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When the Services screen opens, scroll and search <\/span><b>Function Discovery Resource Publication <\/b><span style=\"font-weight: 400;\">and <\/span><b>Function Discovery Resource Publication<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, check the <\/span><b>Status <\/b><span style=\"font-weight: 400;\">and <\/span><b>Startup <\/b><span style=\"font-weight: 400;\">columns.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If they operate with an <\/span><b>automatic Startup Type<\/b><span style=\"font-weight: 400;\">, follow the next step.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you see a <\/span><b>Blank with Manual Startup type<\/b><span style=\"font-weight: 400;\">, click right on the name and choose <\/span><b>Properties<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, change the <\/span><b>Start Type from Manual to Automatic<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, again go to the <\/span><b>Device and Printer screen<\/b><span style=\"font-weight: 400;\"> and press the <\/span><b>F5 <\/b><span style=\"font-weight: 400;\">button.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click your <\/span><b>Name Printer<\/b><span style=\"font-weight: 400;\"> and review the <\/span><b>Status<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Now, if it shows the Online status, then your HP Printer Offline issue is resolved. But showing offline, then print network configuration report. For doing this, go to the printer\u2019s Wireless or Settings menu.\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click right on your <\/span><b>Name\u2019s Printer<\/b><span style=\"font-weight: 400;\"> and pick <\/span><b>Printer Properties&gt;&gt;Ports tab<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then, choose <\/span><b>Add Port <\/b><span style=\"font-weight: 400;\">followed by <\/span><b>Standard TCP\/IP Port<\/b><span style=\"font-weight: 400;\"> and hit on <\/span><b>New Port<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, utilize the Network Configuration Report to add another port, a hostname is a must.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, again reach the <\/span><b>Devices and Printers screen<\/b><span style=\"font-weight: 400;\"> and press <\/span><b>F5<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">At last, by clicking on the Printer, check its status.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the status is online, your issue is resolved.\u00a0<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/\/wp-content\/uploads\/2018\/10\/Confirm-Your-Windows-Service-and-Printer-Port-Status.webp\" alt=\"Confirm Your Windows Services and Printer Port Status\" width=\"340\" height=\"304\" class=\"alignnone wp-image-1746 size-full\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/Confirm-Your-Windows-Service-and-Printer-Port-Status.webp 340w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/Confirm-Your-Windows-Service-and-Printer-Port-Status-300x268.webp 300w\" sizes=\"auto, (max-width: 340px) 100vw, 340px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"HP_Printer_is_Offline_%E2%80%93_Resolved\"><\/span><b>HP Printer is Offline &#8211; Resolved<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">HP Printer Offline is a distinguishing problem that many printer users face. This issue mainly occurs with wireless printers and with older ones. But before asking anyone how to fix it, you should go with the above solutions. These steps are explained by the <em><strong><a href=\"https:\/\/www.hpprintersupportpro.us\/\">HP Experts<\/a><\/strong><\/em>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, if you are continuously running into the same issue it is better to contact the Experts for perfect solutions. Thank You!<\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"FREQUENTLY_ASKED_QUESTION\"><\/span><strong>FREQUENTLY ASKED QUESTION<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<h3><span class=\"ez-toc-section\" id=\"Why_is_the_printer_offline_but_connected_to_Wi-Fi\"><\/span><strong>Why is the printer offline but connected to Wi-Fi?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The HP printer is offline but connected to Wi-Fi may be caused by a few different things. One possibility is that the printer is not properly configured on the network. To properly configure a printer on a network, the printer must be assigned an IP address, a network name, and a port. If any of these are incorrect, the printer may appear to be connected to the network but will not be able to communicate with other devices. Another possibility is that the printer is connected to a network that does not have access to the Internet.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_can_cause_an_HP_printer_to_be_offline\"><\/span><strong>What can cause an HP printer to be offline?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Incorrect printer settings: Make sure the printer is connected to the same network as the computer, and check the printer settings to make sure they are correct.<\/li>\n<li>Printer Driver Issues: An outdated, corrupted, or incompatible printer driver can cause an HP printer offline. Try updating the printer driver and restarting the computer.<\/li>\n<li>\u00a0Network Connectivity Issues: Poor or weak Wi-Fi connection or a loose Ethernet cable can cause an HP printer to appear offline. Ensure your printer is correctly connected to the network.<\/li>\n<li>Printer Not Responding: If the printer is not responding, try restarting the printer and check if it appears online.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"How_do_I_get_my_HP_printer_back_online\"><\/span><strong>How do I get my HP printer back online?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>To get your HP printer back online, you can try the following steps:<\/p>\n<ol>\n<li>Restart the printer and your computer. This can help resolve any temporary communication issues that may have caused the printer to go offline.<\/li>\n<li>Check the printer&#8217;s connection to the Wi-Fi network. Make sure the printer is connected to the correct Wi-Fi network and that the connection is stable.<\/li>\n<li>Make sure the printer is set as the default printer on your computer. If the printer is not set as the default printer, it may show as offline even if it is connected to the Wi-Fi network.<\/li>\n<li>Check for any error notifications on the printer&#8217;s control panel. These messages may provide more information about why the printer is offline.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Why_does_my_HP_printer_say_its_offline\"><\/span><strong>Why does my HP printer say it&#8217;s offline?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>There could be different causes why your HP printer is offline.<\/p>\n<ol>\n<li>There could be a problem with the printer-to-computer connection.<\/li>\n<li>The printer may lack sufficient power to print.<\/li>\n<li>The printer&#8217;s ink or toner may have run out.<\/li>\n<li>The printer could be jammed or have another mechanical problem.<\/li>\n<li>Printer drivers may require updating.<\/li>\n<li>The printer may be malfunctioning.<\/li>\n<li>The printer can be paused or put to sleep.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever encountered that you are printing a document on your HP printer, and you see a pop-up message on your screen stating \u201cHP Printer Offline\u201d\u00a0We know it is a bit frustrating moment. You also try many attempts to get it back to work but fail. It is a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1769,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[519],"tags":[174,135,91,92,183,7],"class_list":["post-46","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hp-printer-offline","tag-hp-printer-is-offline","tag-hp-printer-keeps-going-offline","tag-hp-printer-offline","tag-hp-printer-offline-windows-10","tag-hp-printer-says-offline","tag-printer-offline"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Fix HP Printer Offline Issue? [Solved]<\/title>\n<meta name=\"description\" content=\"How to get an HP printer offline to Online? first, verify printer should not be offline mode. 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