{"id":290,"date":"2019-04-23T09:06:16","date_gmt":"2019-04-23T09:06:16","guid":{"rendered":"https:\/\/www.hpprintersupportpro.us\/blog\/?p=290"},"modified":"2023-07-19T06:27:17","modified_gmt":"2023-07-19T06:27:17","slug":"hp-print-and-scan-doctor-to-fix-printer-problems","status":"publish","type":"post","link":"https:\/\/www.printerinfohub.com\/blog\/hp-print-and-scan-doctor-to-fix-printer-problems\/","title":{"rendered":"What is HP Print and Scan Doctor for Windows PC?"},"content":{"rendered":"<p align=\"justify\"><strong>HP Print and Scan Doctor<\/strong> is a free printers\/scanner diagnostic tool for windows PC. It helps in solving the most common printing as well as scanning problems in HP printers and scanners. This tool or software works in almost all windows version can be very accommodating as a first involvement when your printer fails to print. If you also want to take benefit of this tool, then you have to install it on your PC.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/04\/HP-Print-and-Scan-Doctor.png\" alt=\"HP Print and Scan Doctor\" width=\"787\" height=\"405\" class=\"aligncenter wp-image-291 size-full\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/04\/HP-Print-and-Scan-Doctor.png 787w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/04\/HP-Print-and-Scan-Doctor-300x154.png 300w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/04\/HP-Print-and-Scan-Doctor-768x395.png 768w\" sizes=\"auto, (max-width: 787px) 100vw, 787px\" \/><\/p>\n<p align=\"justify\">Although installing this tool is very easy, you just need to go to HP Print and Scan doctor page and click on the <a rel=\"nofollow\" href=\"https:\/\/support.hp.com\/us-en\/topic\/printscandoctor\">download link<\/a>. When the downloading completes, simply double click on it to install it in your PC and start using it to kill your HP printer related issues. Here, we are discussing some common issues that can be fixed by HP print and scan doctor.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-print-and-scan-doctor-to-fix-printer-problems\/#Download_and_Install_HP_Print_and_Scan_Doctor_For_Windows\" >Download and Install HP Print and Scan Doctor For Windows<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-print-and-scan-doctor-to-fix-printer-problems\/#Fix_Following_Problems_using_HP_Print_and_Scan_Doctor\" >Fix Following Problems using HP Print and Scan Doctor<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-print-and-scan-doctor-to-fix-printer-problems\/#Resolve_Printer_Offline_Problem_using_HP_Scan_Doctor\" >Resolve Printer Offline Problem using HP Scan Doctor<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-print-and-scan-doctor-to-fix-printer-problems\/#Fix_Print_jobs_stuck_in_queue_Using_HP_Print_and_Scan_Doctor\" >Fix Print jobs stuck in queue Using HP Print and Scan Doctor<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-print-and-scan-doctor-to-fix-printer-problems\/#Install_the_HP_Print_and_Scan_Doctor_Mac\" >Install the HP Print and Scan Doctor Mac<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-print-and-scan-doctor-to-fix-printer-problems\/#Run_Diagnose_Fix\" >Run Diagnose &amp; Fix<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Download_and_Install_HP_Print_and_Scan_Doctor_For_Windows\"><\/span><strong>Download and Install HP Print and Scan Doctor For Windows<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The\u00a0<strong>HP Print and Scan Doctor\u00a0<\/strong>software can be installed on computers running on Windows 7, Windows 8, 8.1 and Windows 10. Therefore, if your system runs any of these Windows, you can frequently download such tool. Take a brief look at below steps and start following them as directed:<\/p>\n<ol>\n<li>First of all visit the link <a rel=\"nofollow\" href=\"https:\/\/support.hp.com\/us-en\/topic\/printscandoctor\">https:\/\/support.hp.com\/us-en\/topic\/printscandoctor<\/a><\/li>\n<li>Then, tap \u201cDownload Now\u201d button display on the right side of the home page<\/li>\n<li>Click \u201cYes\u201d to confirm if prompted, the download will start automatically<\/li>\n<li>Next, give double click on the downloaded file, and if asked click \u201cRun\u201d and then when the screen turns dark, tap \u201cYes\u201d<\/li>\n<li>Now HP software will start installing, click \u201cAccept\u201d to continue installation<\/li>\n<li>The\u00a0<strong>HP Scan and Print Doctor <\/strong>for windows will now scan and fix the errors or issues with the installation of your printer, click \u201cStart\u201d<\/li>\n<li>Windows will now search for products and will then list the printer that are linked with the system<\/li>\n<li>Now select your printer and press \u201cNext\u201d button<\/li>\n<li>But in case your printer is not listed, don\u2019t get panic, simply restart your printer and click \u201cRetry\u201d tab and if there is connection problem, go through the guidelines in the tool<\/li>\n<li>Depending on the problem, click either \u201cFix Printing\u201d or \u201cFix Scanning\u201d<\/li>\n<li>Doing so, test results are displayed with icons:<\/li>\n<\/ol>\n<ul>\n<li>A checkmark means that your printer passed<\/li>\n<li>A wrench symbol means a problem was detected and resolved<\/li>\n<li>An exclamation mark means a test failed and was skipped<\/li>\n<li>An \u201cX\u201d symbol means the printer has a problem. Follow the given instructions to fix it<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Fix_Following_Problems_using_HP_Print_and_Scan_Doctor\"><\/span><strong>Fix Following Problems using HP Print and Scan Doctor<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><a href=\"https:\/\/www.hpprintersupportpro.us\/blog\/fix-hp-printer-offline-issue\/\">Printer Offline<\/a><\/li>\n<li>Print job stuck in Queue or other printing problems<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Resolve_Printer_Offline_Problem_using_HP_Scan_Doctor\"><\/span><strong>Resolve Printer Offline Problem using HP Scan Doctor<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Start downloading HP Print and scan doctor.<\/li>\n<li>Locate the downloaded file on your computer and run HPPSdr.exe.<\/li>\n<li>When HP printer and scan doctor is open click on start and then you have to choose your printer.<\/li>\n<li>If your desired printer is not listed, then turn it on and tap on Retry.<\/li>\n<li>If there is a connection problem, then make sure to connect your printer properly.<\/li>\n<li>When prompted to turn on printer updates, simply click on yes and continue.<\/li>\n<li>When screen displays to make your printer default printer in a prompted message, click yes and continue for further steps.<\/li>\n<li>By doing so, you will see your HP printer is come back to online state and you can continue printing with it.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Fix_Print_jobs_stuck_in_queue_Using_HP_Print_and_Scan_Doctor\"><\/span><strong>Fix Print jobs stuck in queue Using HP Print and Scan Doctor<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Download HP print and scan doctor and when the download completes, go to HPPSdr.exe from the download location on your computer and double click on it.<\/li>\n<li>Open HP print and scan doctor, tap on start and then select your printer.<\/li>\n<li>In order to fix printing issues, simply click on fix printing.<\/li>\n<li>The tool will automatically start the identifying issues which preventing printer from printing.<\/li>\n<li>After identifying, this tool will ask you to remove the issues or not.<\/li>\n<\/ol>\n<p align=\"justify\"><strong>Also Read: <a href=\"https:\/\/www.hpprintersupportpro.us\/blog\/hp-solution-center\/\">HP Solution Center<\/a><\/strong><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Install_the_HP_Print_and_Scan_Doctor_Mac\"><\/span><strong>Install the HP Print and Scan Doctor Mac<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Install the <strong>HP printer and scan doctor for Mac<\/strong> and configure the printer with macOS computer<\/p>\n<p>If you want to set up your HP printer using a Wi-Fi network, perform all the below steps:<\/p>\n<ul>\n<li>Put the PC and printer next to the Wi-Fi router.<\/li>\n<li>Activate Wi-Fi on your PC to establish a connection to your network. If the computer is already connected to the network with an Ethernet cable, consider the Wi-Fi connection during setup.<\/li>\n<li>Turn on Bluetooth on your PC so HP Smart can recognize your printer during setup.<\/li>\n<li>Download the <strong>HP print and scan doctor for Mac<\/strong> from the Mac App Store.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>If asked to sign in with your Microsoft account so that you can use the app on all of your devices, you can do so or choose No, thanks to proceed.<\/p>\n<p><strong>NOTE: <\/strong>You need to first disconnect your Virtual Private Network (VPN) connection before downloading it.<\/p>\n<p>You need to create or sign in to your HP account to use all printer features while configuring HP Smart for the first time.<\/p>\n<ul>\n<li>After selecting Add Printer or the plus sign in HP Smart, continue the setup instructions to locate the printer.<\/li>\n<li>If the printer is not discovered during a Wi-Fi setup, restart the printer, close and reopen HP Smart, and then attempt adding the printer once more.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Run_Diagnose_Fix\"><\/span><strong>Run Diagnose &amp; Fix<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Find Diagnose &amp; Fix in the <strong>HP Print and Scan Doctor Mac<\/strong> computers, then launch it.<\/li>\n<li>Open Diagnose &amp; Fix first, then the HP Smart software.<\/li>\n<li><strong>macOS: <\/strong>Select the printer you want to fix, go to Printers in the top menu bar, and then select Diagnose &amp; Fix.<\/li>\n<li>Start by selecting Diagnose &amp; Repair from the Printers menu (MacOS).<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>NOTE: <\/strong>HP Smart should not be closed while the troubleshooter is active.<\/p>\n<p>If there are any problems, adhere to the directions that are given.<\/p>\n<p>If the problem is still present, choose one of the other resources or visit <strong><a href=\"https:\/\/www.hpprintersupportpro.us\/\">HP Customer Support<\/a><\/strong> to look for the precise problem or error message you are encountering.<\/p>\n<p align=\"justify\">The HP print doctor is indeed a robust utility that helps in simplifying numerous other HP printers\u2019 related tasks too. So, whenever you face any issue regarding your HP printer than make use of this tool to get rid of your entire issues.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HP Print and Scan Doctor is a free printers\/scanner diagnostic tool for windows PC. It helps in solving the most common printing as well as scanning problems in HP printers and scanners. This tool or software works in almost all windows version can be very accommodating as a first involvement [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[87,395,396],"class_list":["post-290","post","type-post","status-publish","format-standard","hentry","category-hp-printer-support","tag-hp-print-and-scan-doctor","tag-hp-scan-and-print-doctor","tag-what-is-hp-print-and-scan-doctor"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>HP Print and Scan Doctor for Windows - Installation and Setup<\/title>\n<meta name=\"description\" content=\"Download HP Print and Scan Doctor software on your Windows 10, 8.1, 8 and 7 PC to fix printing and scanning problems automatically.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-print-and-scan-doctor-to-fix-printer-problems\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HP Print and Scan Doctor for Windows - Installation and Setup\" \/>\n<meta property=\"og:description\" content=\"Download HP Print and Scan Doctor software on your Windows 10, 8.1, 8 and 7 PC to fix printing and scanning problems automatically.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.printerinfohub.com\/blog\/hp-print-and-scan-doctor-to-fix-printer-problems\/\" \/>\n<meta property=\"og:site_name\" content=\"hpprintersupportpro\" \/>\n<meta property=\"article:published_time\" content=\"2019-04-23T09:06:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-19T06:27:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/04\/HP-Print-and-Scan-Doctor.png\" \/>\n<meta name=\"author\" content=\"Paul Anderson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Paul Anderson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.printerinfohub.com\/blog\/hp-print-and-scan-doctor-to-fix-printer-problems\/\",\"url\":\"https:\/\/www.printerinfohub.com\/blog\/hp-print-and-scan-doctor-to-fix-printer-problems\/\",\"name\":\"HP Print and Scan Doctor for Windows - 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