{"id":244,"date":"2019-03-07T06:21:58","date_gmt":"2019-03-07T06:21:58","guid":{"rendered":"https:\/\/www.hpprintersupportpro.us\/blog\/?p=244"},"modified":"2025-04-19T08:51:50","modified_gmt":"2025-04-19T08:51:50","slug":"hp-printer-in-error-state","status":"publish","type":"post","link":"https:\/\/www.printerinfohub.com\/blog\/hp-printer-in-error-state\/","title":{"rendered":"How to Fix HP Printer in Error State on Windows and Mac?"},"content":{"rendered":"<p align=\"justify\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/How-to-Fix-HP-Printer-in-Error-State-on-Windows-and-Mac-min.jpg\" alt=\"HP Printer in error state\" width=\"800\" height=\"450\" class=\"alignnone size-full wp-image-1218\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/How-to-Fix-HP-Printer-in-Error-State-on-Windows-and-Mac-min.jpg 800w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/How-to-Fix-HP-Printer-in-Error-State-on-Windows-and-Mac-min-300x169.jpg 300w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/How-to-Fix-HP-Printer-in-Error-State-on-Windows-and-Mac-min-768x432.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p align=\"justify\">The HP printer in error state message on Windows or MAC actually pops up when the printer is turned off or not connected to PC by Wi-Fi or cable properly. For printer errors also check for printer paper and ink to make sure that there is enough ink and no paper jam in your HP printer. With the help of the <strong><a href=\"https:\/\/www.hpprintersupportpro.us\/\">HP Chat<\/a> <\/strong>process, you will get some effective ideas for coping with this issue. Top-most technicians are ready always to connect with you and chat. Within a pinch, you will receive the answer to your asked question related to the HP printer.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-in-error-state\/#To_Fix_HP_Printer_In_Error_State_Problem\" >To Fix HP Printer In Error State Problem<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-in-error-state\/#Method_1_Disable_the_Use_Printer_Offline_option\" >Method 1: Disable the Use Printer Offline option<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-in-error-state\/#Method_2_Set_your_printer_as_the_default_device\" >Method 2: Set your printer as the default device<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-in-error-state\/#Method_3_Verify_Print_Spooler_services_are_Running_and_set_at_Automatic\" >Method 3: Verify Print Spooler services are Running and set at Automatic<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-in-error-state\/#Method_4_Clear_the_Print_Spooler_files_to_fix_the_HP_printer_in_error_state\" >Method 4: Clear the Print Spooler files to fix the HP printer in error state<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-in-error-state\/#Alternate_Measures_to_Resolve_Printer_in_an_Error_State_on_HP\" >Alternate Measures to Resolve Printer in an Error State on HP<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-in-error-state\/#Method_1_Reinstall_the_printer_drivers\" >Method 1. Reinstall the printer drivers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-in-error-state\/#Method_2_Ensure_your_printer_connects_correctly_to_the_computer\" >Method 2: Ensure your printer connects correctly to the computer<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.printerinfohub.com\/blog\/hp-printer-in-error-state\/#Fix_HP_Printer_is_in_error_state_on_Mac\" >Fix HP Printer is in error state on Mac<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"font-size: 25px;\"><span class=\"ez-toc-section\" id=\"To_Fix_HP_Printer_In_Error_State_Problem\"><\/span><strong>To Fix HP Printer In Error State Problem<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p align=\"justify\">Take a bow on the below-given lines like all the desired remedies to fix the HP <strong><a rel=\"nofollow\" href=\"https:\/\/printertouch.com\/printer-in-error-state-what-it-means-and-how-to-fix-it\/\">printer<\/a><\/strong> in an error state issue. You have multiple options in your hand. So, stick your eyes instead of wandering:<\/p>\n<h3 style=\"font-size: 20px;\"><span class=\"ez-toc-section\" id=\"Method_1_Disable_the_Use_Printer_Offline_option\"><\/span><strong>Method 1: Disable the Use Printer Offline option<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Open<span>\u00a0<\/span><strong>Control Panel<span>\u00a0<\/span><\/strong>on your computer. You can do it by opening the\u00a0<strong>Run<\/strong>\u00a0dialogue box (press\u00a0<strong>Windows + R<\/strong>) and typing <strong>Control Panel<\/strong> and hitting\u00a0<strong>Enter<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2018\/10\/oepn-control-panel.png\" alt=\"oepn-control-panel\" width=\"570\" height=\"293\" class=\"size-full wp-image-1026 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/oepn-control-panel.png 570w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/oepn-control-panel-300x154.png 300w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/p>\n<ol start=\"2\">\n<li>The\u00a0<strong>Control Panel<span>\u00a0<\/span><\/strong>opens, now double-click over\u00a0<strong>Devices and Printers<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/07\/Device-and-Printers.png\" alt=\"Device-and-Printers\" width=\"506\" height=\"224\" class=\"size-full wp-image-1156 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/07\/Device-and-Printers.png 506w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/07\/Device-and-Printers-300x133.png 300w\" sizes=\"auto, (max-width: 506px) 100vw, 506px\" \/><\/p>\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li>Locate your HP printer, right-click over it and select<span>\u00a0<\/span><strong>Use Printer Online<\/strong><span>\u00a0<\/span>on the drop-down list. If the list consists of Use Printer in Offline option, make sure to deselect it.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/use-printer-online-option-1.png\" alt=\"use-printer-online-option\" width=\"285\" height=\"284\" class=\"size-full wp-image-1082 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/use-printer-online-option-1.png 285w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/use-printer-online-option-1-150x150.png 150w\" sizes=\"auto, (max-width: 285px) 100vw, 285px\" \/><\/p>\n<p><span>These steps should help you to disable <a href=\"https:\/\/www.hpprintersupportpro.us\/blog\/hp-printer-offline\/\"><strong>HP printer offline<\/strong><\/a> mode in Windows 10 or in any other Windows version. If it doesn\u2019t work out to fix the <\/span><strong>HP printer in error state<span>\u00a0<\/span><\/strong><span>then move your printer to default mode.<\/span><\/p>\n<h3 style=\"font-size: 20px;\"><span class=\"ez-toc-section\" id=\"Method_2_Set_your_printer_as_the_default_device\"><\/span><strong>Method 2: Set your printer as the default device<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>For Windows 10 PC<\/strong><\/p>\n<ol>\n<li>Right-click on the\u00a0<strong>Start<\/strong><\/li>\n<li>Select\u00a0<strong>Run<span>\u00a0<\/span><\/strong>from the expanded list.<\/li>\n<li>Type\u00a0<strong>Control Pane l<\/strong>and hit\u00a0<strong>Enter<\/strong>.<\/li>\n<li>Once the\u00a0<strong>Control Panel<span>\u00a0<\/span><\/strong>window opens, you need to locate your HP printer.<\/li>\n<li>Click over the HP printer and click the<span>\u00a0<\/span><strong>Set as default printer<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/Set-as-Default-Printer.jpg\" alt=\"Set-as-Default-Printer\" width=\"570\" height=\"425\" class=\"size-full wp-image-1083 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/Set-as-Default-Printer.jpg 570w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/Set-as-Default-Printer-300x224.jpg 300w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/p>\n<p><strong>For Windows 8 PC<\/strong><\/p>\n<ol>\n<li>Type\u00a0<strong>Windows + R<span>\u00a0<\/span><\/strong>keys together.<\/li>\n<li>Once the\u00a0<strong>Run<span>\u00a0<\/span><\/strong>dialogue box opens, type\u00a0<strong>Control Panel<\/strong>\u00a0and hit\u00a0<strong>Enter<\/strong>.<\/li>\n<li>In<strong><span>\u00a0<\/span>Hardware and Sound\u00a0<\/strong>click on<span>\u00a0<\/span><strong>View Devices and Printers<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/view-devices-and-printers-1.jpg\" alt=\"view-devices-and-printers\" width=\"600\" height=\"488\" class=\"size-full wp-image-1084 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/view-devices-and-printers-1.jpg 600w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/view-devices-and-printers-1-300x244.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<ol start=\"4\">\n<li>Now locate your HP printer, right-click over it and select\u00a0<strong>Set as default printer<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2018\/10\/Set-as-Default-Printer.jpg\" alt=\"Set-as-Default-Printer\" width=\"570\" height=\"425\" class=\"size-full wp-image-1028 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/Set-as-Default-Printer.jpg 570w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2018\/10\/Set-as-Default-Printer-300x224.jpg 300w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/p>\n<ol start=\"5\">\n<li>Now verify is the green tick appears on your HP printer or not. If your tick\u00a0\u2714doesn\u2019t appear then reopen the\u00a0<strong>Devices and Printers<\/strong>\u00a0section to check it.<\/li>\n<\/ol>\n<h3 style=\"font-size: 20px;\"><span class=\"ez-toc-section\" id=\"Method_3_Verify_Print_Spooler_services_are_Running_and_set_at_Automatic\"><\/span><strong>Method 3: Verify Print Spooler services are Running and set at Automatic<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Here is how to verify and reset the Print Spooler services.<\/p>\n<ol>\n<li>Simply open the\u00a0<strong>Run<span>\u00a0<\/span><\/strong>dialogue box as per the instructions in step 2.<\/li>\n<li>Now type<span>\u00a0<\/span><strong>services.msc<span>\u00a0<\/span><\/strong>and hit\u00a0<strong>Enter<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2021\/02\/run-services.png\" alt=\"run-services\" width=\"413\" height=\"213\" class=\"size-full wp-image-1046 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2021\/02\/run-services.png 413w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2021\/02\/run-services-300x155.png 300w\" sizes=\"auto, (max-width: 413px) 100vw, 413px\" \/><\/p>\n<ol start=\"3\">\n<li>Locate<span>\u00a0<\/span><strong>Print Spooler<\/strong>\u00a0on the list and ensure\u00a0<strong>Started or Running<\/strong>\u00a0is displayed under the\u00a0<strong>Status<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/print-spooler-service-1.jpg\" alt=\"print-spooler-service\" width=\"498\" height=\"498\" class=\"size-full wp-image-1085 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/print-spooler-service-1.jpg 498w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/print-spooler-service-1-300x300.jpg 300w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/print-spooler-service-1-150x150.jpg 150w\" sizes=\"auto, (max-width: 498px) 100vw, 498px\" \/><\/p>\n<ol start=\"4\">\n<li>Now double-click over\u00a0<strong>Print Spooler<span>\u00a0<\/span><\/strong>to open\u00a0<strong>Print Spooler<\/strong>\u00a0<strong>Properties<\/strong>.<\/li>\n<li>Click the\u00a0<strong>General<\/strong><\/li>\n<li>Go to\u00a0<strong>Startup Type<\/strong>, click the tab adjacent to it and select\u00a0<strong>Automatic<span>\u00a0<\/span><\/strong>on the list.<\/li>\n<li>Now click\u00a0<strong>Apply<span>\u00a0<\/span><\/strong>and click\u00a0<strong>Ok<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/set-automatic-1.jpg\" alt=\"set-automatic\" width=\"454\" height=\"501\" class=\"size-full wp-image-1086 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/set-automatic-1.jpg 454w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/set-automatic-1-272x300.jpg 272w\" sizes=\"auto, (max-width: 454px) 100vw, 454px\" \/><\/p>\n<ol start=\"8\">\n<li>Thereafter go to the <strong>Recovery tab<\/strong> and make the following adjustments.<\/li>\n<\/ol>\n<ul>\n<li>Set\u00a0<strong>Restart the Service<span>\u00a0<\/span><\/strong>against\u00a0<strong>First Failure<\/strong>.<\/li>\n<li>Set\u00a0<strong>Restart the Service<span>\u00a0<\/span><\/strong>against\u00a0<strong>Second Failure<\/strong>.<\/li>\n<li>Choose to <strong>Take no Action\u00a0<\/strong>against\u00a0<strong>Subsequent Failure<\/strong>.<\/li>\n<li>Set \u201c<strong>Reset fail to count after<\/strong>\u201d to 1 day.<\/li>\n<li>Set \u2018\u201c<strong>Reset service after<\/strong>\u201d to 1 minute.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/restart-service-option.jpg\" alt=\"restart-service-option\" width=\"373\" height=\"413\" class=\"size-full wp-image-1087 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/restart-service-option.jpg 373w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/restart-service-option-271x300.jpg 271w\" sizes=\"auto, (max-width: 373px) 100vw, 373px\" \/><\/p>\n<ol start=\"9\">\n<li>Now click\u00a0<strong>Apply<\/strong>\u00a0and click\u00a0<strong>Ok<\/strong>\u00a0to save the settings.<\/li>\n<\/ol>\n<h3 style=\"font-size: 20px;\"><span class=\"ez-toc-section\" id=\"Method_4_Clear_the_Print_Spooler_files_to_fix_the_HP_printer_in_error_state\"><\/span><strong>Method 4: Clear the Print Spooler files to fix the HP printer in error state<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p align=\"justify\">Print Spooler consists of the pending print jobs that failed to print and now causing an error state problem. Here are the instructions to fix the error.<\/p>\n<ol>\n<li>Click on<span>\u00a0<\/span><strong>This PC<\/strong><span>\u00a0<\/span>menu and open the<span>\u00a0<\/span><strong>Local Disk (C)<\/strong>.<\/li>\n<li>Now click\u00a0<strong>Windows<\/strong>,<strong>&gt;System32<\/strong>,<strong>&gt;Spool<\/strong>, and then choose\u00a0<strong>Printers<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/spool.jpg\" alt=\"spool\" width=\"570\" height=\"368\" class=\"size-full wp-image-1088 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/spool.jpg 570w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/spool-300x194.jpg 300w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/p>\n<ol start=\"3\">\n<li>You will see several files in the\u00a0<strong>PRINTERS<span>\u00a0<\/span><\/strong>section, simply delete them all.<\/li>\n<li>Now follow this path \u2013\u00a0<strong>Local Disk(C drive)&gt;Windows&gt;System32&gt;Spool&gt;Drivers&gt;W32x86.<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/delete-in-W32x86-1.png\" alt=\"delete-in-W32x86\" width=\"512\" height=\"220\" class=\"size-full wp-image-1089 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/delete-in-W32x86-1.png 512w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/delete-in-W32x86-1-300x129.png 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/p>\n<ol start=\"5\">\n<li>Now you just have to delete all the files in the\u00a0<strong>W32x86 folder<\/strong>.<\/li>\n<li>Visit the Print Spooler service again, right-click over it and select<span>\u00a0<\/span><strong>Restart<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/restart-spooler.jpg\" alt=\"restart-spooler\" width=\"570\" height=\"356\" class=\"size-full wp-image-1090 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/restart-spooler.jpg 570w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/restart-spooler-300x187.jpg 300w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/p>\n<p>Read Also:- <a href=\"https:\/\/www.hpprintersupportpro.us\/blog\/restart-print-spooler-on-hp-printer\/\"><strong>HP Printer Spooler<\/strong><\/a><\/p>\n<h2 style=\"font-size: 25px;\"><span class=\"ez-toc-section\" id=\"Alternate_Measures_to_Resolve_Printer_in_an_Error_State_on_HP\"><\/span><strong>Alternate Measures to Resolve Printer in an Error State on HP<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 style=\"font-size: 20px;\"><span class=\"ez-toc-section\" id=\"Method_1_Reinstall_the_printer_drivers\"><\/span><strong>Method 1. Reinstall the printer drivers<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p align=\"justify\">An outdated, faulty or incompatible printer driver may also cause an\u00a0<strong>HP printer in error state\u00a0<\/strong>problem. You can eliminate this issue by reinstalling the drivers from the\u00a0original<strong>\u00a0<\/strong>website. Here are the steps that you may take.<\/p>\n<p><strong>Installing directly from your system<\/strong><\/p>\n<ol>\n<li>Open the\u00a0<strong>Devices and Printers<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/07\/Device-and-Printers.png\" alt=\"Device-and-Printers\" width=\"506\" height=\"224\" class=\"size-full wp-image-1156 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/07\/Device-and-Printers.png 506w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/07\/Device-and-Printers-300x133.png 300w\" sizes=\"auto, (max-width: 506px) 100vw, 506px\" \/><\/p>\n<p>&nbsp;<\/p>\n<ol start=\"2\">\n<li>Right-click on the HP printer icon, click\u00a0<strong>Remove printer.<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/remove-device-printer.jpg\" alt=\"remove-device-printer\" width=\"635\" height=\"536\" class=\"size-full wp-image-1091 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/remove-device-printer.jpg 635w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/remove-device-printer-300x253.jpg 300w\" sizes=\"auto, (max-width: 635px) 100vw, 635px\" \/><\/p>\n<ol start=\"3\">\n<li>Now close all windows.<\/li>\n<li>Again go to\u00a0<strong>devices and printers<\/strong>.<\/li>\n<li>Right-click on the printer icon and click\u00a0<strong>Add a printer<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/add-printer-option-1.png\" alt=\"add-printer-option\" width=\"563\" height=\"416\" class=\"size-full wp-image-1092 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/add-printer-option-1.png 563w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/add-printer-option-1-300x222.png 300w\" sizes=\"auto, (max-width: 563px) 100vw, 563px\" \/><\/p>\n<ol start=\"6\">\n<li>Follow the on-screen instructions to add your printer.<\/li>\n<\/ol>\n<p><strong>Alternatively, install drivers from the HP website 123.hp.com<\/strong><\/p>\n<ol>\n<li>Navigate to the HP printer website.<\/li>\n<li>Click\u00a0<strong>Download drivers<\/strong>.<\/li>\n<li>Enter your HP printer model under \u201c<strong>Identify my printer section<\/strong>\u201d and click\u00a0<strong>Submit<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hpprintersupportpro.us\/blog\/wp-content\/uploads\/2019\/03\/enter-printer-model-1.jpg\" alt=\"enter-printer-model\" width=\"489\" height=\"279\" class=\"size-full wp-image-1093 aligncenter\" srcset=\"https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/enter-printer-model-1.jpg 489w, https:\/\/www.printerinfohub.com\/blog\/\/wp-content\/uploads\/2019\/03\/enter-printer-model-1-300x171.jpg 300w\" sizes=\"auto, (max-width: 489px) 100vw, 489px\" \/><\/p>\n<ol start=\"4\">\n<li>Select\u00a0<strong>Download<span>\u00a0<\/span><\/strong>complete package.<\/li>\n<li>Follow the remaining instructions to download the latest drivers.<\/li>\n<li>During the instructions, you might have to disconnect and reconnect the USB cable.<\/li>\n<li>Additionally, you may also download the HP Smart app as it will assist you in installing the printer. What\u2019s the best is Smart app is available for Windows 10, Windows 8, or any other Windows version including Mac.<\/li>\n<li>Upon successful installation of drivers, you will see a green mark below your HP printer which indicates that now your printer is online and ready to use.<\/li>\n<\/ol>\n<p>Read Also:- <a href=\"https:\/\/www.hpprintersupportpro.us\/blog\/how-to-hp-printer-driver-download-for-windows-10\/\"><strong>HP Printer Driver Download For Window 10<\/strong><\/a><\/p>\n<h3 style=\"font-size: 20px;\"><span class=\"ez-toc-section\" id=\"Method_2_Ensure_your_printer_connects_correctly_to_the_computer\"><\/span><strong>Method 2: Ensure your printer connects correctly to the computer<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p align=\"justify\">If still, you ask\u00a0<strong>how do I fix the HP printer in error state <\/strong>problem, then we would suggest you verify the wires once. Most likely the loose wires are causing the problem.<\/p>\n<ol>\n<li>If you have a wireless printer then ensure the network lights are glowing perfectly or the way they should be.<\/li>\n<li>You may also try to restart the router to fix the error state problem.<\/li>\n<li>In case you possess a wired printer, disconnect the cables and reconnect them again to eliminate the issue.<\/li>\n<li>Sometimes, restarting the printer also gets your printer back from the error state.<\/li>\n<\/ol>\n<h2 style=\"font-size: 25px;\"><span class=\"ez-toc-section\" id=\"Fix_HP_Printer_is_in_error_state_on_Mac\"><\/span><strong>Fix HP Printer is in error state on Mac<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If your printer showing an error in printing or it is AirPrint-enabled then you can follow the further step-by-step guide:<\/p>\n<ol>\n<li>Disconnect the cable of your printer that is connected to your Mac, or if you have a wireless printer then disconnect it as well.<\/li>\n<li>Now turn off your printer.<\/li>\n<li>Get the latest software update for your Mac it will automatically download the latest software for most printers as part of these updates, so it\u2019s best not to install the software that your printer manufacturer provides.<\/li>\n<li>Turn on your printer and wait until it starts. Now reconnect your printer with Mac.<\/li>\n<li>Choose Apple menu &gt; System Preferences, then click Printers &amp; Scanners.<\/li>\n<li>Now select your printer given in the list of devices.<\/li>\n<\/ol>\n<p>If you don\u2019t find your printer in the list then click + at the bottom of the list, then choose the command to add a printer or scanner. The window that will open offers your more way to find and add a printer.<\/p>\n<p align=\"justify\">If still the issue continues to bother you then contact the Hp printer support for the solution.<\/p>\n<section>\n<div class=\"container\">\n<div class=\"row\">\n<p class=\"heading_h3\" style=\"font-size: 25px; text-align: center;\"><strong>Frequently Asked Questions (FAQs)<\/strong><\/p>\n<div class=\"dropdown__top\">\n<p><strong>What does HP Printer in an Error State mean?<\/strong><\/p>\n<\/div>\n<div class=\"dropdown__btm\">It means there is some problem either with your printer or with its software. Sometimes it also happens because of the minor issues in connection and loose wire.<\/div>\n<div class=\"dropdown_new\">\n<div class=\"dropdown__top\">\n<p><strong>Why is my printer in an error state?<\/strong><\/p>\n<\/div>\n<div class=\"dropdown__btm\">The printer in error state problem most probably occurs when the printer is jammed or the driver got corrupted. The error may also appear when there is low ink in the cartridge.<\/div>\n<div class=\"dropdown_new\">\n<div class=\"dropdown__top\">\n<p><strong>How do I get my Printer out of Error State?<\/strong><\/p>\n<\/div>\n<div class=\"dropdown__btm\">\n<p>To get rid of the printer from the error state, you should restart your printer and update the printer driver using <a href=\"https:\/\/www.hpprintersupportpro.us\/blog\/123-hp-com-setup\/\">123.hp.com<\/a> to the latest version.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>The HP printer in error state message on Windows or MAC actually pops up when the printer is turned off or not connected to PC by Wi-Fi or cable properly. For printer errors also check for printer paper and ink to make sure that there is enough ink and no [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[61,96,210,97,209],"class_list":["post-244","post","type-post","status-publish","format-standard","hentry","category-hp-printer-support","tag-hp-printer-in-error-state","tag-printer-in-error-state","tag-printer-in-error-state-hp","tag-printer-in-error-state-windows-10","tag-printer-is-in-an-error-state"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Fix HP Printer In Error State? [Complete Guide]<\/title>\n<meta name=\"description\" content=\"HP Printer in error state printer&#039;s status displays that there may be a problem with printer itself. 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